According to media reports, several consumers who have received the new iPhone 15 series have identified some quality control issues with the first batch of devices, including scratches, paint peeling, and dust entering the camera lens, among others. In response to the consumers' feedback on the poor quality control, Apple's official customer service stated that for purchases made on their official website, customers can return the product within 7 days without any reason, exchange it within 14 days, and also receive a 1-year limited warranty.